OUR PRODUCTS The materials and components manufactured by SILVER SPORTS USA are all first quality 925 sterling silver. If you are unhappy or dissatisfied in any way, you can return the item for a full refund less S&H. For our 30-Day Hassle-Free Money-Back Guarantee the item must be returned within 30 days from the date of purchase. ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 3 BUSINESS DAYS OF RECEIVING AND APPROVAL. ALL ORDERS SHIPPED VIA USPS PRIORITY AND GLOBAL PRIORITY TO CANADA. NEXT DAY SERVICE IS AVAILABLE. SHIPPING CHARGES VARY DEPENDING ON WEIGHT, DISTANCE AND SIZE. ORDERS FROM OUTSIDE OF THE U.S. CUSTOMER IS RESPONSIBLE FOR ANY CUSTOMS/DUTY AND APPLICABLE TAXES.